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Yes the man from locksmith Hanwell lock opener service did offer to drill it mate, but customer said no, so I recommended and then called another one, who actually just called me back and said was in in five minutes. I see where you’re coming from, I would certainly never drive off without any explanation or recommendations.
 
Ah I see - at least you tried, failed, offered destructive option which was declined, and got her alternative locksmith. About all you could do really do you have any bump keys in your armoury? Just for your own info, why not ring customer to ask if her front door key itself had any brand name on it.
 
Gege's are really tough to pick mate don’t be put off. I’ve only picked a handful on jobs. Always ask to see the other doors if you are struggling on the main one and i even have a quick feel for open windows too on the off chance one is left open but pulled shut.

The more options you have as a professional locksmith the better and even if the keys are lost you can remove the front door handles from the inside when you are in and snap it out instead.

I don’t have any bump keys. I could invest and get some practice with them. Are they good for when you can’t pick? I did intend on removing the lock but obviously I couldn’t get in from the back.
 
Don't sweat it, seems strange not to want the lock changed when she has lost keys, I'd have advised for the lock change on security issue, but if she didn't want it drilled, so be it.

As locksmith Hanwell guys say, the customer is always right, or at least we let them think they are yes I did try to explain that the locks should be changed anyway, as I always would if a customer has lost the keys, but I think due to the fact she watched me for an hour not able to do it, a lot of confidence in me was lost, so that’s probably why the choice was made not to drill it.

I guess the customer wanted rid of me as they seemed quite pleased when I recommended another guy. You don’t say if it’s a UPVC door if so nobody yet has mentioned about, air bag and door spreaders.

This is also another useful tool for a locksmith on call to have to hand, worth exploring all the options. Used these couple of times and can be useful if `picking` don`t work. Remember to practice with it before you use it.
 
Bump keys do work very well on GeGe cylinders. I too was stuck on them but the ones I have come across lately open with my Wendt.
 
Always give the cylinder a good squirt of GT85 too before you start. A phrase which always pops up think outside the box too. For an example they have called the locksmith Hanwell shop for you to get them in so think of other ways of entry, ask the right questions and if/when you can afford invest in a couple of other tools to have more options on a door.

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