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I am not an action locksmith W11 SPP and I either rake or use the Wendt pick gun.
 
I manage to pick most cylinders but on Friday a hotel needed access to a room with a thumbturn euro on it. It was a temporary cylinder fitted, an ASEC, while waiting for a mastered cylinder to arrive.
 
Never had a problem with T/T's before but this ASEC seem to have the 'plunger' at the back of the cylinder (sorry not aware of the technical term) covering the last pin or two.

The cylinder just would not pick. A specialist door locksmith near me told me to make up a tension tool on site that pressed it in as the key would but still no joy. My question is how do you get round this, should the 'plunger' be pushed in or what?
 
By the way after ages of trying to pick it the staff told me they wanted the lock changed anyway as they had lost all the keys! So simply snapped it out.

Sometimes asec can be a twat to pick as the keyway can be small. I find that with asec I use the wendt gun with a circular tension tool with a light tension hardly anything and just pulse the gun. They do bump well.
 
As for the tt it should have bypassed but I can’t see the pluger coming that far up the plug as it sits in the recess at the back of the plug away from or just near the pins. On the tt the key tip goes into a small slot in the cam to turn it and the plunger is sprung loaded so the key can push it away. I got an asec tt in the workshop i will have a look.
 
asec are sometimes a funny locksmith company with us here at locksmith W11 we have no idea why, I got a boxed cylinder once and when opened the keys were blank and the cylinder was stripped and the springs and pins in a bag.

Had a call from a guy, who (from his description) has an Era BS Nightlatch. He told me that the key just goes round and round on both keyways on the inside, and outside.
 
Seems odd, and I'm taking it with a pinch of salt until I get to see it tomorrow, but the only thing I can think of that would possibly cause this, is a broken, or short-cut tail on the cylinder, though surely the keyway inside only stops the lever from moving?
 
Not had that much to do with these locks, as I deal mainly with the BS Yales. I had an ERA BS nightlatch in the garage so have just gone and got it. I did not have the key so EPG'd the internal lock and it has no effect on the part of the nightlatch that the tail from the external cylinder fits into.

However, you can take the back of the nightlatch and dis-assemble it very easily, so you should be able to see what is going wrong sounds odd that both sides would have gone at once but that’s customers for you. When you turn up at their locksmith W11 area home it will probably be something totally different to the description, let us know.

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